Learning and Development

Critical Knowledge. Global Delivery.

Zeiders’ professional learning and development team employs strategy and technology that changes the way our customers approach training and course development.

Our team includes certified professionals in learning and performance, developers, user experience experts, and instructional designers who are open to new perspectives and fresh approaches to designing and delivering courses that empower users to transform and thrive.

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Expertise matters

With a passion for the mission, our people combine their technical expertise in innovative ways, solving learning design challenges with bright ideas and incorporating technology and software with a human touch that brings training to another level.

Zeiders provides our customers with the expertise of:

  • Certified Professionals in Learning & Performance (CPLP)
  • Kirkpatrick Four-Level Training Evaluation Model Certified Staff
  • Members of the Association for Talent Development (ATD)

Professional staff complete advanced coursework in skill-based support areas, ensuring that best practices and emerging theories are continually incorporated. Over 60% of Zeiders staff are military affiliated and understand the unique needs and geographic challenges of the Military and Veteran communities.

Design and Development

We consider audience needs and preferences, adult learning principles, and multi-generational factors to create a modular approach to learning content that can be applied immediately.

From desktop learning to instructor-based curriculum options, we provide impactful and responsive instructional system design following ADDIE (Analysis, Design, Develop, Implement, & Evaluate) and Agile models of development, including user-centered design and forward-focused software and technology capabilities.

Our approach to accessibility and security incorporates industry standards and is fully compliant to meet policies and laws, including Section 508 of the American Disabilities Act, WC3 accessibility standards, and cyber safeguarding.

Delivery

From platform-based instruction to on-demand courses, micro-learning nuggets, and quick-reference guides, interactive synchronous training can be delivered in-person or virtually. Asynchronous availability supports the need for worldwide service delivery 24/7/365. Courseware is designed for deployment on a wide array of platforms, such as Moodle-based or other LMS platforms, as well as web delivery.

Whether delivered in-person on-site, facilitated live, or through remote connectivity, Zeiders provides our customers the ability to host, produce and facilitate group training and webinars using a Zeiders or customer provided platform.

With the ability to modify and expand our capabilities at any time and in any location, we work with our customers to provide the training strategy and tactics for today’s environment.

Evaluation

Zeiders understands the critical need for continual evaluation and analysis of content and achievement of learning objectives. Training material is designed using the Kirkpatrick method of evaluation to validate learning objectives and evaluate efficacy.

Our LMS capabilities combine evaluation criteria with robust data reporting capabilities to track training usage, maintain training records for learners, and evaluate detailed analytics data — all of which contribute to the continual improvement of a dynamic training program for our customers.

Training Platform

Our Learning Management System (LMS) training platform supports participants worldwide, incorporating phone/audio connectivity and Help Desk support with a single sign-on access point for synchronous and asynchronous training.

Learning paths, completion certificates, forums, quizzes, surveys, downloadable course materials, and other types of content are available.  Our services are designed to meet learners where they are 24/7/365.

Combining expertise and capabilities, our instructional design experts build training programs that reach, engage, and educate learners and achieve customers’ program goals.

Zeiders Offers:

Coordination, planning, and logistics for cost-effective virtual symposiums.

Desk guides and program materials that transform communication objectives for active learning. Our engaging content results in behavior and knowledge change.

Learning Management System which allows for customization and flexibility with technological expertise to support a learner base across the globe.

User-friendly online platform that hosts training and professional development courses for a variety of audiences with anywhere/any time convenience.

Proven operations, workforce management, quality assurance planning, and reporting to support customer mission objectives.

Services Include:

  • Curriculum, On-Demand Learning Courses and Specialized Training
  • Learning Management System Hosting
  • Specialized Communication Products, Newsletters, and Reports
  • Program Manuals and Desk Guides
  • Training Delivery
  • Virtual Symposiums
  • Webinar-based Training Delivery
  • Webinar Hosting and Production Services
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United States of America, Department of the Navy emblem

The Department of the Navy turned to Zeiders to support development and implementation of learning and development services for the Fleet and Family Support Program areas reaching service members, their families, and operational commands at worldwide delivery sites. Zeiders easily-accessed, 24/7/365, learner-focused training solution has over 10,000 registered users and has hosted over 1,400 webinars for this specific community. In addition, our curriculum and design expertise were called upon for numerous projects, including a suite for the Navy Ombudsman program which featured a program desk guide, on-demand eLearning, multiple-module training with instructor guide and student handbook, and a blended learning solution for electronic training with both facilitator-led webinars and on-demand eLearning modules.

Let’s Talk

We are experts in the industry, established as the go-to source for training, instructional design, and curriculum development. Let’s talk about how we can help you.