Our Culture

Living Our Mission, Culture, and Values

Respect, excellence, diversity, teamwork, growth, and balance are a way of life at Zeiders. We live and work based on our Mission, Vision, Core Values, and Cultural Norms. They guide our interactions with customers, partners, and each other and are critical to our success.

Our Mission

To deliver quality of life services and support that make a positive difference for individuals, families, organizations, and communities.

Our Vision

To be a trusted partner and quality of life thought leader. We strive to grow, achieve, and fulfill our personal, family, and professional responsibilities. Our ability to succeed is based on our corporate values and our employees’ talent and commitment.


Working at Zeiders provides an opportunity to support our nation and our nation’s military. Everything we do is directed towards enhancing the lives of individuals and strengthening the organizations they serve.

Military father in uniform smiling at young child

As a company, Zeiders believes that good people provide quality service.

Our guiding principles are based on:

Core Values

  • Value diversity
  • Celebrate teamwork
  • Deliver service excellence
  • Focus on continual process improvement
  • Provide opportunities for learning and personal growth
  • Seek balance in personal, family, and professional lives
  • Treat all employees and customers with personal and
    professional respect

Cultural Norms

  • Live our Core Values
  • Deliver your personal best
  • Have a bias for action
  • Be a great team member
  • Ask for help when needed
  • Words matter
  • Deliver on commitments
Zeiders Chairman, Mike Zeiders

“At Zeiders, we combine our employees’ personal passion for service with performance-based development and training for the single purpose of empowering our clients to achieve a better quality of life.”


Circle with Zeiders mission in the center, border with ethics, cultural norms, core values

Ethics Matter, Every Day

We have a solid reputation for doing business with honesty and integrity while adhering to the highest standards of business conduct in our relationships with each other, customers, and business partners. We maintain a Code of Ethics and Business Conduct that applies to every Zeiders employee. We partner with companies who share our commitment toward maintaining the highest standards of business ethics.

Our values are more than statements of principles; they are part of our culture and connect to everything we do. Zeiders has received a National Capitol Region Ethics Award and been recognized as a Government Contractor of the Year.

The Zeiders Difference

We know that talented people are essential to our mission, and we hire only the most committed and conscientious talent. Our people join us with a purpose, and they want to make a positive difference to the individuals and families we support.

World map with Zeiders legacy of supporting our military

Our legacy is providing an unmatched range and depth of experience in military-focused individual and family support that drives results. Our people are technically skilled, certified, and credentialed professionals with a deep understanding of the military and veteran cultures. Our expertise stems from first-hand knowledge of the communities, allowing for practical applications of innovative solutions that achieve mission results.

Navy sailor hugging family after returning home

Commitment to Quality

ISO9001:2015 Certificate

Zeiders is a global leader in Quality of Life services dedicated to providing the highest possible quality of support services to our clients and customers.

We have an uncompromising commitment to providing our customers with quality products and services while meeting the highest level of ethical standards and performance in our daily operations. Annual ISO 9001:2015 certification reinforces our ability to consistently provide products and services that meet our customer needs while also meeting statutory and regulatory requirements. As an organization, we are committed to continually improve quality and productivity for our own processes and to ensure consistent high-level performance for our customers.


Do you want to make a difference in the world, serving others while tending to your own professional growth and learning? Are you seeking extraordinary opportunities to make an impact on individuals and families and empower people for a better quality of life? At Zeiders, you are surrounded by the culture, resources, and vision to help you live your personal dedication to helping others.