Our Leadership

Our Leadership Team

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Mr. Zeiders founded Zeiders Enterprises in 1984 with a commitment to provide services that make a positive impact on people's lives.

Mike Zeiders

Chairman
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Mr. Zeiders founded Zeiders Enterprises in 1984 with a commitment to provide services that make a positive impact on people’s lives. He provides the strategic vision for the development and implementation of solutions in support of the evolving needs of Service members, veterans, their families and commands. Mr. Zeiders serves as Chairman of The Quality of Life Foundation, a not-for-profit organization founded in 2008 by him and his wife Charlotte, to support the special needs of wounded warrior family caregivers. Mr. Zeiders is also the founder and Chairman of The Zeiders American Dream Theater in Virginia Beach, Virginia. As a continuation of his involvement in education-focused programs, he authored the book Entrepreneurship, The Art of Succeeding in Business, as a high school and adult education tool. Mr. Zeiders has served as the Chairman of the Northern Virginia Workforce Investment Board and President of the Prince William County Public School Education Foundation. Mr. Zeiders holds a Bachelor of Science in Operations Analysis from the U.S. Naval Academy and Master of Business Administration from George Mason University.

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Mr. Richardson has over 30 years of experience in program management, customer service and clinical operations.

Paul Richardson

President and CEO
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Mr. Richardson has over 30 years of experience in program management, customer service, and clinical operations. As President and CEO, Mr. Richardson has strategic and operational responsibility for the company’s worldwide operations and formulates and oversees the implementation of the organization strategic plan ensuring coordination with Zeiders mission, vision, and commitment to core values. Mr. Richardson previously served as Zeiders’ Senior Vice President for Contract Operations and as Director of Corporate Development where he was responsible for contract service delivery, strategic growth of company capabilities, development of new business opportunities, partner relations, quality management, and long-term growth. Mr. Richardson’s achievements include leading company efforts that resulted in organizational growth, increased service delivery capabilities and enhanced operational excellence. Prior to joining Zeiders in 2012, Mr. Richardson provided services as a business process consultant for the U.S. Air Force, an executive with Anthem BCBS managing the first generation of TRICARE contracts, a Vice President with Amerigroup Corporation providing service and support to Medicaid and Medicare members for 11 states, and a Vice President for Ceridian overseeing the Service Delivery Operations for Military OneSource. Mr. Richardson served as a Medical Service Corps Officer in the U.S. Army and is a combat veteran of the First Gulf War. Mr. Richardson holds a Bachelor of Science from the University of Tampa. He is also a Six Sigma graduate of the Juran Institute.

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Mr. Senter is a Certified Public Accountant with more than 30 years of corporate accounting, financial management and government contracting experience.

Robert Senter, CPA

Senior Vice President, Finance and CFO
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Mr. Senter is a Certified Public Accountant with more than 30 years of corporate accounting, financial management, and government contracting experience. Mr. Senter has contributed to the company’s strategy, long-range forecasting and the development of additional corporate capabilities to meet emerging customer and contract needs to ensure Zeiders remains at the forefront of industry best practices. During his tenure at Zeiders, the company has successfully passed independent financial and Small Business Administration audits with exceptional reviews, as well as improved information services capabilities to successfully meet Department of Defense Information Assurance Risk Management Framework standards. Mr. Senter spearheaded Zeiders’ DCAA approved enterprise-wide financial management system migration to the Deltek CostPoint platform. Prior to joining Zeiders, Mr. Senter held positions as Vice President of Finance, Contracts, and Quality, and Vice President, Chief Financial Officer and Corporate Treasurer for various government contracting organizations. His experience in developing operational plans and competitive proposals has resulted in significant company growth and development. Mr. Senter holds both a Master and Bachelor of Business Administration from James Madison University.

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Mr. Vogus has more than 30 years of experience managing complex human capital and organizational strategy programs.

Don Vogus

Senior Vice President for Contract Operations
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Mr. Vogus has more than 30 years of experience managing complex human capital and organizational strategy programs within the federal government, with a proven track record for client satisfaction and delivery on time and within budget. As the Senior Vice President for Contract Operations, Mr. Vogus has the responsibility for contract service delivery, strategy and company capabilities, partner relations, quality management, and long-term growth. Mr. Vogus previously served as the Director of the Federal Division at Zeiders where he was responsible for establishing performance objectives and goals, setting standards and implementing programs to ensure customer satisfaction and compliance with all corporate policies and directives. Mr. Vogus also worked as a senior manager for a top-ten management consulting firm and a Fortune 500 scientific, engineering and technology applications company. In addition to his civilian career, Mr. Vogus served 22 years in the Army National Guard as a Military Intelligence Officer. He served as the 629th Military Intelligence Battalion Commander, Training Battalion Commander in the 70th Regiment and retired as the G2 of the 29th Infantry Division. Mr. Vogus received a Master of Arts degree from George Washington University and a Bachelor of Arts from Lafayette College. He has a Change Management Advanced Practitioner Certificate from Georgetown University and a Change Management Practitioner certification from Prosci.

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Ms. Downs is a certified PMP and possesses over 30 years of experience delivering quality of life and clinical programs within the military community.

Margee Downs, MSW, LCSW

Division Director
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Ms. Downs possesses over 30 years of experience designing, delivering, and managing quality of life programs within the Military community. Her substantial experience in overseeing contract performance and coordinating the full spectrum of management activities provides expertise for contract development solutions. Ms. Downs has served as the Project Manager for over 70 Department of the Navy, Department of Defense and U.S. Marine Corps projects. During her tenure with Zeiders, she has overseen well over 200 innovative and learner-centered curricula, program guides, and learning and development projects focused on all aspects of the military and family lifecycle. She brings expertise in military quality of life issues as reflected by her presentations at numerous national and regional conferences on topics including Clinical Quality Assurance, Crisis Response, Strategic Planning, Deployment Readiness, and Organizational Learning. Ms. Downs has a Bachelor of Science in Psychology from Old Dominion University, a Master of Social Work from Virginia Commonwealth University and an Education Specialist degree in Curriculum Design from the College of William and Mary. She is a Licensed Clinical Social Worker (LCSW) in the Commonwealth of Virginia and certified as a Project Management Professional. As the daughter of a career Naval Officer and the spouse of a Navy Nuke, she has experience and insight into the military lifestyle.

Susan

Ms. Breissinger is a certified PMP with over 20 years of experience managing contracts across the Department of Defense, Federal agencies and not-for-profit industries.

Susan Breissinger

Division Director
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Ms. Breissinger has more than 20 years of experience, specializing in managing and developing a portfolio of contracts across the Department of Defense, Federal agencies, and not-for-profit industries. As the Director of the Federal Division, Ms. Breissinger is responsible for leadership of a contract portfolio focused on military and veteran family programs. She works closely with company leaders and Government program managers to drive successful financial execution, compliance, client satisfaction, and organic growth. An experienced management consultant, Ms. Breissinger previously worked as a senior manager at a top-ten consulting firm where she specialized in strategic planning, capability assessment, executive-level facilitation, change management, and strategic communications. Ms. Breissinger helped form a Fortune 500 company’s first Chief Transformation Office to serve as the catalyst and orchestrator of transformation across the global business, championing efforts to shape the future of the firm.  Ms. Breissinger received a Master of Science degree in Management, Strategy and Leadership from Michigan State University and a Bachelor of Science degree in Mathematics/Operations Research from the University of California Los Angeles. She is a certified Project Management Professional and a graduate of the Change Management Advanced Practitioner Program (CMAP) at Georgetown University.

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Mr. Anderson has 14 years of operations and business development in human capital services after retiring as Commanding General, Army Human Resources Command.

Dorian T. Anderson

Director, Corporate Development
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Mr. Anderson has 14 years of service delivery and business development in the human capital, training, and management markets. As the Director for Corporate Development, he is responsible for bringing Zeiders’ quality of life services to new clients and partners through innovative plans utilizing both short- and long-term growth strategies. Mr. Anderson’s passion for Service members and their families is a result of 30 years of military service as an Infantry Officer. Beginning as a Rifle Platoon Leader through Commanding General, he served in Mechanized, Airborne, Ranger, Light, Engineer, Joint and Agency level organizations. His career culminated as the Commanding General of the Army Human Resources Command. Before coming to Zeiders, Mr. Anderson provided consulting services and served as Vice President for the Military Personnel Business Unit, Defense Business Group at Serco, Inc., where he successfully managed a team executing global delivery contracts and meeting growth objectives. Mr. Anderson holds a Bachelor of Science Degree from the United States Military Academy at West Point and a Masters of Management degree from Webster University. He attended The Executive Program at the University of Virginia’s Darden Business School.

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Ms. Vaughn has over 20 years of experience across all dimensions of Human Capital, both in Human Resources and Employee Learning and Development.

Julia Vaughn, SPHR

Chief Human Resources Officer
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Ms. Vaughn possesses over 20 years of experience across all dimensions of Human Capital. As the Chief Human Resources Officer, she is responsible for all activities within the employment lifecycle, oversees internal company communications, and performs continual process improvement for corporate human resources and employee learning and development functions. As a member of the Executive Team, she participates on all matters related to human capital strategy formation initiatives including: proposal bid/no-bid decisions, business expansion, organizational development, company cultural development, and company strategy. She serves as a key leader on the company’s 401(k) Committee and leads the Benefits, Talent Management, and Learning and Development Committees. Prior to joining Zeiders, she held Human Resources leadership positions at a Fortune 500 company, an education institute, and an upscale retail firm. Ms. Vaughn is a Certified Senior Professional in Human Resources (SPHR), a SHRM Certified Senior Professional (SHRM-SCP) and has a Bachelor of Science in Psychology from Virginia Commonwealth University. As the daughter of two Marine officers, Ms. Vaughn has a keen insight into the unique challenges of the military lifestyle. She is also a proud spouse to a firefighter and mother of two.

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Mr. Bates has over 35 years of IT experience in public, private and government sectors. As the CIO, he leads the Information Services Department.

Rich Bates, CRISC, GSLC

Chief Information Officer
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Mr. Bates has over 35 years of IT experience in public, private, and government sectors. As the CIO, he leads the Information Services Department. A member of the Executive Team, Mr. Bates focuses on Information Assurance and Data Privacy matters. Over his career, he has been involved with multiple aspects of information technology from hardware deployment to data center operations. Mr. Bates was part of the team in charge of standing up operations for the Defense Intelligence Agency’s Customer Support Center and the Chief of Naval Operations’ consolidated Network and Customer Support Center. Prior to joining Zeiders, Mr. Bates was the Vice President of Technical Operations for a highly secured data center in Northern Virginia where he guided the organization through five consecutive, very successful SAS 70 (SSAE 16/SOC) and SysTrust audits as well as DITSCAP and DIACAP reviews. Mr. Bates holds both a Bachelor of Business Administration in Information Technology and Master of Science in Information Systems from the George Washington University and is certified in Risk and Information Systems Controls (CRISC) by ISACA. The son of a career Naval Officer and father of a Naval Aviator, he understands the needs and concerns of the Military and Veteran communities.