Career Services
We empower individuals to achieve their employment and career goals through education and career counseling, training services, and industry partner job search support.
Our career services are enhanced through one-on-one support using innovative methods of connectivity to bridge gaps in distance, location, and physical mobility. Tele-counseling, video capabilities, chat, and social networking provide virtual support that encourages successful outcomes.
Reaching employment goals
Supporting Military and Veteran communities includes Service members leaving active duty, the National Guard, Reservists, and Military spouses. This requires unique solutions to ensure that geographic location and personal limitations do not limit individual opportunity.
Zeiders’ customer focus meets individuals where they are with specialized services, including:
- Career Exploration and Planning
- Education Options and Financing
- Entrepreneurship Opportunities
- Federal Employment Options
- Individual Career Assessments and Planning
- Interviewing, Networking, and Self-Marketing Skills
- Job Search Strategies
- Portable Skills and Careers
- Resume and Cover Letter Assistance
- Social Media Presence
- Today’s Job Market and Work Opportunities
- Translating Military Skills to Civilian Job Experience
Certification by the International Customer Management Institute (ICMI) for Contact Center Excellence is a measure of our delivery of the highest quality of service through our contact center operations. ICMI certification incorporates widely recognized quality standards, such as the Malcolm Baldridge National Quality Awards and ISO 9001:2015 and leads the contact center industry.
What We Do
Zeiders delivers individualized, targeted virtual coaching services through on-demand virtual interactions and one-on-one counseling. We provide a global support option with proven operations, workforce management, quality assurance, and reporting for our customers.
We design training seminars and customized group training for instructor-led, in-person and virtual delivery. Using a scalable technology infrastructure, we offer 24/7/365 response support.
Our award-winning, certified Contact Center is a high-volume call capacity contact center offering virtual support and real-time connectivity.
Education and Career Coordination
Reaching career objectives often requires education and credentialing. Zeiders bring our experience with career coaching to the conversation, helping clients identify their needs and supporting them through their learning experience.
We bring together educational institutions, employers, and community groups to provide coordinated education and career opportunities for individuals.
Military Cultural Competency
Knowledge of meaningful education and career choices is critical to a successful transition from the Military to the civilian sector. Zeiders employees have first-hand connections with the Military community and are familiar with the unique challenges faced during transition. This expertise is the foundation of our ability to improve the quality of life for the individuals we serve.
Over 60% of Zeiders staff are military-affiliated and understand the unique lifecycle of employment, geographic challenges, and specific stressors of this community.
Our Expertise
Zeiders’ expertise in career services is based on years of experience with career coaches and counselors assisting clients to reach their education and career goals.
Career coaches are nationally certified and have education credentials and in-the-field delivery experience.
The Department of Defense turned to Zeiders to provide career skills expertise, military cultural competency, and the technology infrastructure for the Spouse Education & Career Opportunities program through a combined brick and mortar and virtual Contact Center delivery. The Zeiders approach to quality performance month over month has earned 98% overall satisfaction rating on services provided and helped over 130,000 Military spouses find jobs through the Military Spouse Employment Partnership.
Let’s Talk
Zeiders has provided services for military transition and spouse career support for over three decades . Let’s talk about how we can help you.