04 Aug ICMI Contact Center Award Finalist
Zeiders Enterprises, Inc. is proud to be recognized as one of the top 5 Best Medium Contact Center finalists as identified by the International Customer Management Institute (ICMI). This ICMI Contact Center Award focuses on organizations dedicated to improving the customer experiences and increasing efficiencies at every level in the contact center.
Awaiting announcement in October of the crowning award, Zeiders is thrilled with the recognition thus far, and remains committed to service excellence through continuous improvement and strong customer satisfaction. As a multi-year ICMI-certified contact center and previous award winner in 2016, we believe that our company and contact center best embody the ideals, philosophies, and values of ICMI. The Zeiders contact center team is agile and responsive in all areas of program management, stakeholder connections, and contact center operations while never forgetting our mission to support Military spouses with their career and education opportunities.
ICMI’s Global Contact Center Awards program is dedicated to the recognizing the best of the best on the customer service industry. The awards recognize frontline workers, managers, and teams who deliver an excellent customer experience and employee experience in a fast-paced and dynamic work environment. See the list of finalists for the 2022 ICMI awards.
Zeiders Enterprises, Inc. is a privately-held, veteran-owned company that improves the quality of life for Service members, Veterans and their families through outcomes-based solutions focused on readiness and resilience. Our Mission is to deliver quality of life services and support that make a positive difference for individuals, families, organizations, and communities. For 38 years, we have relied on our employees’ passion for service, range of professional abilities and depth of experience to serve the military community. We are proud of the difference we make every day and honored to employ the people who defend our country. Learn more about Zeiders.